S.B.C. prides itself on

its simple company values

of INTEGRITY, DIVERSITY and

the PASSION to succeed.

OUR PEOPLE

(SBC) is founded on the principles that our people are at the heart of our business and service philosophy, and their commitment, expertise, diversity and skills provide the foundations on which our success is based. We are passionate in our pursuit of excellence and our Vision & Values seek to create a dynamic environment in which to work and do business. We create an environment where we and our teams are pulling in the same direction, sharing ideas and best practices, being progressive in our management style. We seek to create a learning community for our employees, to connect, educate and empower people to perform to the best of their abilities. Their commitment, expertise, diversity and ability to grow with Karam are the foundations on which we have built to continue in success. In a continually changing market place, it is important that our staff are kept abreast of the latest trends and changes in legislation and food safety. Our comprehensive training and development programs ensure that our staff are able to maintain our market leading position and promote a positive work safe environment for our clients and customers. (SBC) ’s commitment to its colleagues are embedded within our culture and are further reinforced during the employees’ appraisals and reviews. (SBC) shares in its achievements and success - rewarding our colleagues’ financially and providing a structured development path leading to a stable future. (SBC) ’s organization structure ensures close contact with customers ensuring prompt response to their needs and accountability of (SBC) ’s staff at each level having multilayered management.

INTRODUCTION

Our commitment is to provide a “Home Away From Home” experience in Iraq, and together with our stakeholders we will maintain development and business sustainability by upholding global standard services with a local touch for our clients & business partners.

SAMA ALBANEEN for General Contracting , Trading , Catering & General Services Co. (SBC) Is one of the leading business support services provider company in Iraq, (SBC) has become one of the companies in this sector, after years of planning and hard work we have built up strong business relationship with our clients and customers based on trust, confidence, reliability and integrity, our customers’ satisfaction is our priority, that’s why we become one of the most companies in this field , Today we provide for our customers and clients in different business, industry and education sectors. Catering services is one of the major principle business activities in (SBC) , so we grow in that sector through the next years, and today we serve our customers, Our staff is a fully specialized team of experienced, talented and skilled chefs that are licensed to work , and certified by local authorities , and involved in training courses on HSE and cocking , “competence coupled with professional specialism” is best words to describe how we hire, employ and train our staff.

(SBC) will be the preferred contractor, sub-contractor, importer, business support, vehicle, transportation and logistics provide for its valued clients in IRAQ. We build long-term relationship providing effective solutions for our customers› needs. (SBC) conducts its business in the highest ethical manner, is a good corporate citizen and is committed to total customer satisfaction. Safety is a top priority at (SBC).

We will meet or exceed all regulatory requirements while taking a proactive approach, enabling usto prevent accidents before they occur. Through constant training and ongoing communications, we are committed to provide our employees, customers, and community with a safe and healthy work environment.

To derive customer satisfaction, through professional excellence in providing timely solutions that are qualitative and economically acceptable to our clients. Our overriding mission to establish a lasting relationship with our clients by exceeding their expectations and gaining their trust through exceptional professional performance by every team member within the company.

Our Mission & Values